At Kohles & Bach Heating & Cooling, we know that picking a company you can trust to complete AC repair in Des Moines is important. We understand how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A dependable company that provides AC repair should have a list of references they’ll readily provide you. Look at these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t okay standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Kohles & Bach Heating & Cooling a call at 515-278-2900. We’re happy to help!