At Kohles & Bach Heating & Cooling, we know that choosing a company you can trust to do AC repair in Des Moines is important. We know how important it is to find a reliable company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their experts to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A reliable company that can do AC repair should have a list of references they’ll gladly offer you. Call these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Kohles & Bach Heating & Cooling a call at 515-278-2900. We’re happy to help!