ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Kohles & Bach Heating & Cooling, we know that selecting a company you can count on to do AC repair in Des Moines is important. We get how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that can do AC repair should have a number of references they’ll happily offer you. Call these references and learn all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Kohles & Bach Heating & Cooling a call at 515-207-6569. We’re happy to help! 

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