What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Des Moines during the colder seasons, when they’re required to keep you comfortable. While you know the team at Kohles & Bach Heating & Cooling will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s showing the proper time. If it thinks it’s morning when it’s really night, it may not switch your heat on because it doesn’t think you’re home.
  3. Is a blockage causing your furnace to fail?
    • Check your air filters to confirm they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue clear?

If you’ve gone through this checklist and you’re still lacking heat, call Kohles & Bach Heating & Cooling at 515-207-6569 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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