No major decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. It’s important to secure a contractor that is highly skilled in a number of areas. They will work out your home’s load calculation, pull permits to guarantee local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The professionals at Kohles & Bach Heating & Cooling have put together some questions to ask to help you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to provide you with a list of recent customers that can authenticate the quality of their work. From there you can call and inquire about their recent HVAC projects, if they are pleased with the results and if they would choose the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
An additional option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This helps protect consumers from companies that use unqualified workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues.
When to ask these questions?
The best time to find a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s running properly and get your regular maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Kohles & Bach Heating & Cooling in Des Moines. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 515-207-6569 or set up an appointment with us using our online scheduler.